Sullivan Risk Managment U.K. Limited - Helping Hospitals Improve Patient Safety and Reduce Risk in the Accident & Emergency Department.

Hospital administrators face unique challenges within today’s healthcare system. Attention to patient safety and medical error reduction are critically important to maintain high quality care and avoid exposure to clinical negligence liability. TSG provides:

• Web-based risk and safety education for doctors and nurses
• Intelligent medical record tools
• Clinical performance evaluation
• Complete A& E departmental analysis and reporting

The result is high quality patient care and a reduction in exposure to clinical negligence.

Dramatic Reduction in Clinical Negligence Claims

The Sullivan Group has created a system of risk and medical error prevention that has resulted in dramatic reductions in the number of clinical negligence cases for over 200 hospitals throughout the United States. One client recently removed over $30,000,000 (£16,887,000 approx.) in clinical negligence reserves due to the reduction in emergency medicine malpractice claims over the last three years. Implementation of patient safety and medical error reduction programmes represent high quality medical care and improved patient outcomes. The reduction in clinical negligence claims ensures more money is available where it is really needed. The Sullivan Group is leading the way in this critical endeavour.

An Integrated Approach to Risk Reduction

The best resolution to these problems is an integrated approach to risk reduction. The Sullivan Group is proud to offer a system solution to help healthcare professionals tackle some of the most formidable issues they face in protecting their organisation’s standards and reputation.

The Emergency Medicine Risk Initiative – TSG’s proven, 3-pronged approach to improved patient safety is designed to improve provider performance, reduce risk and limit error-related clinical negligence suits. The programme includes:

• Bedside Real-time Risk Tools: Risk management and patient safety must occur at the bedside. TSG has created medical record tools that assist the doctor and nurse to provide safe risk-managed care during the actual patient consultation. PromptCharts EM™ medical record templates for doctors and nurses provide methodical assistance during A & E care, and provide checklists that ensure every appropriate measure has been addressed. PromptCharts EM™ creates reliable, high-quality electronic and paper documentation, allowing ongoing analysis of treatment, teamwork and system efficiency. This Bedside Tool is an immediate and intuitive solution. View an example.
  
  
• Education: TSG offers web-based safety and risk courses designed to offer your hospital’s A&E doctors and nurses the essentials of patient safety and medical error reduction. There are currently more than 10,000 emergency practitioners in the US using our courses to update and extend their knowledge. There is an extraordinarily high level of satisfaction among practitioners taking our courses.
  We also feature the TSG Nav® education and auditing tool, which allows your hospital easy management of your practitioner training and assessment of its effectiveness. View an example.
  
  
• The TSG Audit: This web-based clinical audit tool provides a first-of-its-kind analysis of doctor and nursing clinical indicators, pain management, compliance with core measures, and many other aspects of emergency department care. High performers on the audit have demonstrated dramatic reductions in clinical negligence case rates. This tool is currently being used in more than 450 emergency departments throughout the US, creating the largest emergency medicine safety and risk database in existence. Its primary focus is the most common high-risk diagnoses which account for up to 80% of A & E clinical negligence claims.
  
  The TSG Audit’s online format enables results to be immediately available, constantly updated, and password-protected to ensure confidentiality. Results can be transferred to Excel spreadsheets for presentation or print records. This tool promotes sustained improvement in clinical performance and emergency treatment documentation.

More than 450 US emergency departments have used TSG’s programmes to realise significant improvements in performance. The system solution improves patient safety, reduces medical errors, enhances practitioner performance, and helps medical staff create defensible medical records.

HCA, one of the largest hospital groups in the world, is amongst TSG’s US clients, and the VP of Risk and Insurance, James Hinton, credits TSG’s risk management services to HCA’s 38% reduction in emergency department related claims from 2001 to 2004. That trend continues through 2005. Read a description of the HCA programme as published in Business Insurance in April of 2005.

Click here to read the article from Business Insurance Magazine.

TSG founder, Dr. Daniel Sullivan, MD, JD, FACEP, is a board-certified emergency doctor with more than 25 years of emergency medical experience. Dr. Sullivan’s education and experience as both a medical practitioner and attorney has made him an expert in patient safety and risk management. In his ongoing quest to improve healthcare and limit malpractice litigation, Dr. Sullivan assembled an outstanding team of medical, risk-reduction and IT professionals dedicated to perfecting a system solution to help prevent medical error and improve patient safety.

For more information please contact us.